Terms of Service

1. Consent to data use

By signing up, submitting information, or continuing to use Mito Map, you agree that we may collect, store, review, analyze, copy, modify, transform, and use your data to operate the service, support you, troubleshoot problems, improve scoring and reports, improve models, build product features, evaluate performance, and help identify ways Mito Map may be useful to you or other users.

2. What this covers

This permission applies to account details, profile information, health data, symptoms, conditions, interventions, goals, measured-function results, lab uploads, saved maps, drafts, submissions, generated outputs, product interactions, support messages, research preferences, and other information you choose to provide or create through the service.

3. Default research and external-sharing permission

Research and external-sharing permission is on by default when you create a Mito Map account. Unless you turn that permission off in Profile Settings or a separate written agreement restricts particular data, you agree that authorized Mito Map personnel, contractors, advisors, researchers, clinicians, collaborators, partners, vendors, prospective partners, buyers, licensees, and other third parties may review or receive identifiable health information, including PHI where applicable, when we believe that review or sharing may help you, support research or validation, support publication, support commercial development, support partnerships, or otherwise advance Mito Map's work.

This may include sharing data with the Mito Discovery Alliance, Mito Match, or other similar research, patient-matching, patient-support, advocacy, registry, collaboration, discovery, or partnership entities when Mito Map believes the sharing may help these purposes.

4. Turning research and external sharing off

You can turn research and external-sharing permission off in Profile Settings. Turning it off does not remove your account access or current product features, but it tells Mito Map not to use or externally share your identifiable information for the research, validation, publication, commercial-development, partnership, licensing, diligence, and collaboration purposes described above after the opt-out is saved, except where another permission, legal basis, or written agreement applies.

5. Product improvement and support

You understand and agree that we may use your data to troubleshoot issues, personalize experiences, improve our models, workflows, reports, scoring systems, and recommendations, monitor performance, build new features, and make the service more helpful for you and other users.

6. Legal and contractual limits

Some data may be subject to separate written agreements, such as a clinical agreement, business associate agreement, research consent, data use agreement, or partner contract. If a separate written agreement specifically limits how particular data may be used, we will treat that data according to that agreement and applicable law.

7. No guarantee of uninterrupted service

Mito Map is provided on an as-is and as-available basis. We may update, suspend, limit, or remove parts of the service at any time.

8. Your responsibility

You are responsible for the information you submit and for using the service in a lawful way. Do not upload anything you do not have the right to share.

9. Changes to these terms

We may update these terms from time to time. Continued use of Mito Map after an update means you accept the revised terms.

10. Free and Plus subscriptions

Free does not require a credit card. When Plus checkout is available, Plus costs $12 billed each month or $99 billed each year, in USD. The annual option is a single $99 charge for a year. The billing interval and amount are shown before purchase. Your subscription renews at that interval until you cancel renewal.

You can manage payment details and cancel renewal through Manage subscription on the Pricing page or in Profile Settings. Cancellation takes effect at the end of the paid billing period. Contact support@precisionmito.com for billing questions, help accessing subscription management, or refund requests.

Scheduling account deletion also cancels Plus renewal. Canceling the deletion request does not automatically restart subscription renewal.

Free includes saving your basic health data, saved map states, measured-function history, the full intervention library, labs, health record imports, and wearable connections. Plus adds fuller reports, forecasts, and budget and time filters for reviewing your options and preparing for appointments. Neither plan includes a personal care navigator, one-to-one clinical care, or medical advice. Sponsored access, when arranged, follows the agreed sponsorship term. Purchasing or receiving Plus does not change your research or external-sharing settings.

11. Contact

If you have questions about these terms, contact the Mito Map team through the product or any contact method we make available.