Privacy Policy

1. Information we collect

We may collect the information you provide directly, including your name, email address, account details, health profile, symptoms, conditions, interventions, goals, measured-function results, lab uploads, generated outputs, product interactions, support messages, research preferences, and any other data you submit through Mito Map.

2. Broad permission to store, review, and use data

By using Mito Map, you authorize us to store your submitted health data and account data, allow authorized Mito Map personnel and contractors to review it, and use it to operate the service, support you, answer questions, troubleshoot problems, improve scoring, improve reports, improve models, build product features, evaluate performance, and help identify ways Mito Map may be useful to you or other users.

3. Default research, validation, publication, and commercial-development permission

Research and external-sharing permission is on by default when you create a Mito Map account. Unless you turn that permission off in Profile Settings or a separate written agreement restricts particular data, you authorize us to use individual user data, including identifiable health information and PHI where applicable, for research, validation, publication, scientific analysis, product development, model development, commercial development, partnerships, licensing, diligence, collaborations, and related work that we believe may help specific users, improve Mito Map, advance mitochondrial or chronic-illness research, or support the company.

4. Identifiable sharing

While research and external-sharing permission is on, you authorize us to share identifiable information externally when we believe the sharing may help you, support research or validation, support publication or commercial development, support partnerships, obtain expert review, coordinate services, or otherwise advance Mito Map's work. External recipients may include service providers, contractors, researchers, clinicians, advisors, collaborators, partners, vendors, prospective partners, buyers, licensees, or other third parties. We may also use de-identified, aggregated, or transformed data for any of these purposes.

5. Turning research and external-sharing permission off

You can turn research and external-sharing permission off in Profile Settings. Turning it off does not remove your account access or current product features, but it tells Mito Map not to use or externally share your identifiable information for the research, validation, publication, commercial-development, partnership, licensing, diligence, and collaboration purposes described above after the opt-out is saved, except where another permission, legal basis, or written agreement applies.

6. Limits and safeguards

We will use reasonable access controls and security safeguards, and we will not intentionally use or share data in ways prohibited by applicable law or by a written agreement that specifically restricts a particular clinical, research, or partner data set. If a separate signed authorization, research consent, business associate agreement, data use agreement, or other written agreement applies to specific data, that agreement may add limits or requirements for that data.

7. Data retention

We may keep your data for as long as we believe it is useful for operating, improving, protecting, researching, commercializing, validating, or supporting the service, unless a different retention period is required by law or a separate written agreement.

8. Policy updates

We may revise this Privacy Policy from time to time. If you continue using Mito Map after updates are posted, that continued use means you accept the revised policy.

9. Contact

If you have questions about this Privacy Policy, contact the Mito Map team through the product or any contact method we make available.